Can you place phone calls over Wi-Fi to save roaming costs when you travel abroad? Is there an easy solution for making phone calls despite poor indoor cellular coverage?
The answer is Yes! You can do all of the above using a new solution adopted by service providers and cell phone vendors known as Wi-Fi calling. The most compelling aspect of the solution is its non-intrusive nature. You don't need to install any apps or change your directory; it's all tightly integrated and built into the phone itself.
Mobile Service Providers (MSP's) are extensively using Wi-Fi to offload data to meet the ever-increasing demands of mobile device users. In the next phase of Mobile-Offloading MSP's are now supporting Voice over Wi-Fi (and refer to it as Wi-Fi calling).
iOS and Android devices support it today. Apple's supports Wi-Fi calling with newer phones along with iOS8, whereas on the Android front, Wi-Fi source code is publicly available, and is being supported on almost 30+ phones.
Services providers are embracing Wi-Fi calling throughout the world. As Sprint and T-Mobile are leading the way in the US; EE in UK and 3, SmarTone are early adopters in Asia. Wi-Fi calling is expected to be supported by larger variety of mobile devices and offered on more MSPs by the end of 2015. AT&T has already enabled this service in the latest version of iOS 9 beta.
One of the major challenges in enabling Wi-Fi calling on enterprise Wi-Fi networks is moving from MSP carrier grade cellular network to IT-managed enterprise Wi-Fi networks with different service level agreements (SLA). This translates to the burden of maintaining call quality and SLAs from SPs to IT network engineers.
An Enterprise Wi-Fi infrastructure handles more than just carrier voice traffic, and this limited spectrum is shared by other applications and services like Video streaming & Web Conferencing. The stringent requirement for voice in terms of latency and jitter warrants a network with proper end-to-end QoS design & Voice optimizations that would optimize delivery of Wi-Fi calling packets in the presence of other applications.
By using Cisco's Wi-Fi Access Points and Wireless LAN Controllers as the infrastructure to handle Voice over Wi-Fi calls, IT managers are leveraging technology that is Application aware and designed to deliver a High Definition Voice Experience (HDVX).