What to Know

• Create a backup of your MacBook Air and then sign out of iCloud, iTunes, and other services.
• Boot up in Recovery Mode and selectDisk Utility>View>Show All Devices.Selecthard drive >Erase.
• ChooseAPFS(High Sierraorlater) orMac OS Extended (Journaled)(older macOS) and clickErase.In Utilities menu, click Reinstall macOS.

This article explains how to reset your MacBook Air to factory settings if you're selling it or experiencing irrecoverable performance issues.It includes information on how to create a backup with Time Machine, how to sign out of Apple services such as iCloudand Message, and how to reinstall macOS.It applies to macOS Big Sur (11) through OS X Yosemite (10.10).

Create a Backup

Before you begin, create a backup of the MacBook Air before resetting it, especially if you plan to reuse it again or to use your files and docs with a new Mac.

A common way of backing up involves the use of Time Machine, a preinstalled Apple app that backs up your files, including music, photos, and apps, to an external drive.Here's how to create a backup using Time Machine:

1. Connect an external storage device to the Mac.

2. Click the Apple icon in the upper-left corner of the screen.

3. Click System Preferences.

4. Click Time Machine.

5. Click Select Backup Disk.

   

6. Select your external driveand then click Encrypt backupsand Use Disk.

7. Click the ON button in the left column of the Time Machine window, if it isn't in the ON position.

After you clickUse Disk or ON, Time Machine begins a backup of your MacBook Air.Later, after your MacBook Air has been reset to its factory settings, you can restore this backup by reconnecting your external hard disk to the Mac and following the on-screen instructions.

Time Machine is generally recommended for most MacBook Air users, but it doesn't do everything a backup app could possibly do.For example, even though it copies your files and apps, it doesn't create a bootable clone of your MacBook Air, which is something you'll need if you want to have your MacBook (or another MacBook Air) runningexactlyas it did before.

As such, you might want to consider downloading a free third-party backup app such as SuperDuper or Carbon Copy Cleaner.

Sign Out of Your iServices

There's one small but important thing you should do if you're resetting your MacBook Air for the purposes of selling or giving it away.This involves signing out of the Apple services you're signed in to on your Macbook, such as iTunes, iCloud, and iMessage.

How toSign Outof iCloud

1. Click the Apple icon in the upper-left corner of the MacBook Air's screen.

2. Click System Preferences.

   

3. ClickApple ID/Apple Accountin macOS Catalina (10.15) and later.(In earlier versions, click iCloud instead.)

   

4. ClickOverviewand Sign Out in macOS Catalina (10.15) and later.(In earlier versions of macOS, selectSign Out.)

   

How to Sign Out of iTunes

1. Open theMusicapp in macOS Catalina (10.15) and later oriTunesin macOS Mojave (10.14) and earlier.

2. Scroll up to the menu bar at the top of the MacBook Air's screen and click Account.

   

3. From the drop-down menu that appears, click Authorizations.

4. Click Deauthorize This Computer.

   

5. Enter your Apple Account and Password.

6. Click Deauthorize.

   

How to Sign Out of Messages

1. Open the Messages app.

2. Click Messages (in the menu bar at the top of the Mac's screen).

3. Click Preferences.

   

4. Click the iMessage tab.

   

5. Click the Sign Out button, which is to the right of yourApple Account.

   

That completes the necessary steps you need to take if you plan to sell your MacBook Air or give it to a friend or family member. Next comes the actual step of resetting it.

Perform a Factory Reset

To reset your MacBook Air to its factory settings, your Mac must be connected to the internet. You first need to boot up your Mac in Recovery Mode. To do this, press and hold Command+R when restarting your MacBook Air or switching it on, holding both keys until you see the Apple logo.

After the Apple logo appears and it's finished starting up, you are shown theUtilitieswindow. It's here that you can erase your hard disk and perform the reset. Here's how you do it:

1. Click Disk Utility.

   

2. Click Continue.

3. Click View>Show All Devices.

4. Select your hard drive and clickErase.

5. In the Format field, choose the APFS option on macOS High Sierra or later. On macOS Sierra or earlier, choose the Mac OS Extended (Journaled)option.

6. Click Erase.

There is no Undo feature for erasing the SSD in your MacBook Air. Take care and make sure you've backed up all your data before clickingErase.

Next, you'll wipe your MacBook Air's hard drive clean. It can take several minutes to complete. After it has finished, you can reinstall macOS, as described below:

1. From the Utilities menu, click Reinstall macOS.

2. ClickContinue.

3. Follow the on-screen instructions to complete the installation.

If you're selling or giving away your MacBook Air, stop after the installation is complete, and do not proceed with the setup of your new Mac once you reach the Welcome screen. To stop after the installation has been completed and leave the MacBook Air in its factory condition, pressCommand+Q, and then click Shut Down.

If you do that, the next time the MacBook Air is turned on, it will start the setup process just like it did when it was brand new.

Erasing Content and Settings in macOS Monterey and Later

If your MacBook Air is running macOS Monterey (12.0) or later, you have another, easier option in your System Preferences. TheErase Content and Settingsfeature lets you perform a clean reset without uninstalling the operating system. It works like the Erase All Content and Settings feature on iPhone and provides a quicker option to clear your hardware without completely wiping it.

To use this option, open System Preferences and then selectErase All Content and Settingsunder theSystem Preferencesmenu.

Why You'd Want to Reset Your MacBook Air

There are a number of reasons why you might want or need to reset your MacBook Air, even if this isn't something you'd normally do when your model is working properly.

The most popular reason someone resets a MacBook Air is that they are selling it. In this case, resetting your MacBook is essential, since you don't want to hand over a repository of your personal data to a stranger. You need to wipe your personal information and settings from the computer so that you can sell it without putting your security and privacy at risk.

Another reason to reset a MacBook Air relates to solving performance issues. If your computer has been lagging and working slowly, and you've tried every available option for tuning up your Mac and improving its speed and performance, it may be time to reset it to its factory settings. This is a last-ditch strategy, but in many cases, it works well. When the reset is complete, the MacBook Air is in a similar state as when it was first removed from the box.

The steps for resetting a MacBook Pro are basically identical to resetting a MacBook Air.

• How do I hard reset my MacBook Air?

  Restart the MacBook and hold downOption+Command+P+Rfor about 20 seconds.

• How do I reset my MacBook Air password?

  Select Appleicon >Restart. After the Mac restarts, select your user account, go to the password field, click the question mark, and selectReset it using your Apple Account. Enter your Apple Accountand follow the instructions.