They went after the money, not the customer.

(A screenshot from a Delta video.)

Status.

It's something everyone craves, secretly or not.

It's something airlines want customers to have.

It's something airline customers want to feel as they separate themselves from the riff and the raff.

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Recently, though, it seems that too many airline customers have been elevated to exalted levels. Which has left airlines scrambling to please them.

Delta, for example, has had to restrict how many of its more elevated customers it can allow into its lounges.

And now, the airline has quietly pierced their egos in a truly unseemly way.

As thePoints Guyreported, Delta has demoted its Diamond Medallion members to a frankly painful level. Now, they're no longer allowed to board with passengers sporting the very fanciest threads and flying in the fanciest seats. Instead, they will be relegated to taking their seats just before the truly d