I have a love-hate relationship with this time of year. I sincerely appreciate the opportunity I have to reconnect and celebrate with the people I care about most, but I often resent the hectic pace required to achieve those momen...
Between divided and united, there's a bridge. Between being left out and welcomed in, there's a bridge. Between a narrow definition of diversity and full spectrum diversity, there's a bridge. Between benefiting some and benefiting...
The|Solution|presented in this article is the winner of the Cisco & Google Cloud Challenge contest in 2018 -achieved with Bucher & Suter and Expertflow: Cisco Customer Care, now Cisco Customer Journey Solutions (CJS), is ...
More great news for Cisco from a report completed by Analysys Mason -Cisco maintained its#1 market share position for Network Control and Orchestration solutions in 2017, cementing its place as the industry leader for service...
Customer Experience, when boiled down to its essence, flows from the thoughtfulness and care taken by the vendor in serving you, the Customer. This thoughtfulness is often demonstrated through the human element in live interaction...
There are two kinds of people in this world: those who have been affected by Business Email Compromise (BEC) scams and those whodon't knowthey have been hit with BEC. It's happening all the time, in your company, right now. People...
If you farm, landscape, or garden in Belgium, you'll know the name Aveve. They're a go-to provider for Belgian farmers, but they also make machines and run retail stores. So far, they have 250 shops and have been voted the country...
This is the fourth blog in a seven-part series on migrating business communications services (e.g., Business VoIP and Unified Communications) to the cloud. In our last post, "Simplify Your Migration -Private and Public Cloud Solut...
This is because the endpoint is, well, the end. That is where data resides; where individuals organize, communicate, and conduct nearly all activities of their lives; and is often considered the crown-jewel of your organization by...
At Cisco, we believe our portfolio delivers the foundation for digital transformation. It's amazing to be at the company driving this new era of business. The business world is moving at an unprecedented pace, and executives concu...
Today, more than ever, we hear about issues related to the workforce and the age of a digital economy: from talent shortages and immigration to skills gaps and economic inequality to job creation and inclusion. On their own, these...
While some of you know me as a steward of our corporate social responsibility (CSR) efforts, my history with Cisco goes back much further to my first role in business development.How, you might ask, did my journey take m...