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Zoom unveils its latest platform evolution with the launch of Zoom One
Nov 13,2023
Zoom has unveiled Zoom One, a new offering that brings together chat, phone, meetings, andwhiteboarding capabilities in a single, purpose-built environment. Users of Zoom One will be able to access Zoom's collaboration and communication tools and per...
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Zoho unveils Trident unified communications platform for the enterprise
Nov 13,2023
Zoho is moving its Trident unified communications suite out of a private beta program and into public availability, marking the public launch of the company's first native applications for that category of software. Trident, according to the company,...
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Zoomtopia 2023: Zoom goes all-in on hybrid work as back-to-office mandates abound
Nov 13,2023
Almost two months after Zoom controversially declared it would be requiring some of its employees to start being physically present in the office again, the videoconferencing company announced at its annual Zoomtopia event today a host of platform up...
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Zoomtopia 2023: Zoom bets on AI with new Docs, AI Companion tools
Nov 13,2023
At its annual Zoomtopia conference in San Jose, California, videoconferencing company Zoom today announced a range of new products and capabilities, including an AI-powered document application called Zoom Docs and an expanded list of capabilities of...
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Planning a Cloud Communications Migration: Navigating IT Priorities & LAN/WAN Management
Dec 13,2018
This is the fourth blog in a seven-part series on migrating business communications services (e.g., Business VoIP and Unified Communications) to the cloud. In our last post, "Simplify Your Migration -Private and Public Cloud Solutions," we reviewed w...
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Simplify Your Communications Migration Options: Private & Public Cloud Solutions
Dec 10,2018
This is the third in a seven-part series on migrating business communications services (e.g., Business VoIP and Unified Communications) to the cloud. In our second blog,"Take the risk out of cloud calling: cut-over & migration planning,"we review...
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Cisco Redefines Unified Communications as a Service
Nov 13,2018
A little over a year ago, I went to a Cisco board meeting. I was presenting a proposal to acquire BroadSoft for a sum of approximately USD$1.9B. In the meeting, Cisco board members combed through the detail of my presentation. As you would expect, th...
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Take the Risk Out of Cloud Calling: Cut-Over & Migration Planning
Nov 02,2018
This is the second in a seven-part blog series on migrating business communications services (e.g., Business VoIP and Unified Communications) to the cloud. The first blog, "Removing the Risk & Mystery from Cloud Migration," focused on business ri...
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Removing the Risk & Mystery from Migrating to Cloud Communications
Nov 01,2018
This is the first of a seven-part series on migrating your communications to cloud.  The complexity of migrating communications to the cloud is holding up modernization. Despite the apparent "inevitability" and benefits of cloud-based communica...
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Cisco Named a 2018 Gartner Peer Insights Customers' Choice for Unified Communications
Oct 25,2018
We're excited to announce that Cisco has been recognized as a 2018 Gartner Peer Insights Customers' Choice for Unified Communications. We take great pride in this distinction because it's based on your feedback. And it's your feedback that continues ...
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5 Reasons Cloud UC and BroadSoft Are Top of Mind
Jul 12,2018
I had the pleasure of attending my first Cisco Live event in Orlando last month. There, my Cisco colleague Andy Johnston and I shared an overview of the cloud unified communications market to a standing-room?only audience. We described how the combin...
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Platform?Migration?Doesn't Have to Be a Headache
Feb 23,2017
Let's face it. Taking on a major technology migration can be a complete headache. There are so many risks involved-not the least your reputation and job security. If you are concerned about your vendor's future, your headache may have turne...
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