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The UK Gambling Commission has issued a new guideline to online operators to ensure consumers are protected. The new guideline comes after the commission published findings displaying the impact of the COVID-19 pandemic on consumers and the industry due to the fact that some gamblers are at a greater risk of harm during lockdown. Among others, the guideline imposes a duty on online operators to put in place measures such as affordability checks, prevention of reverse withdrawals, and restrictions on bonus offers.
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