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IoT Alliance Australia publishes IoT guides for users and providers

IoT Alliance Australia (IoTAA) issued two internet of things (IoT) security guides for users and manufacturers. Both guides begin by addressing issues of security, privacy, and safety of IoT devices and conclude by providing information about IoT sec...

European Council agrees on draft regulation for enforcement of consumer protection laws

The European Council has agreed to a new draft for a Regulation of the European Parliament and of the Council on cooperation between national authorities responsible for the enforcement of consumer protection laws. The regulation should provide more ...

Austrian Supreme court about information that need to be presented by online traders

TheAustrian Supreme Court recently clarified which information must be presented, and in on what manner, to consumers shopping online. The decision concerned the case of a website that sold furniture online. In the order process, the consumer was abl...

New U.K. consumer protection rules for online ticket buyers

From April 2018 in U.K. will enter into force new consumer protection rulesthat will offer more protection for the of online ticket buyers. This new rules should ensure that tickets are sold to the people who want to attend events and not the ones wh...

Misleading or aggressive sales practices affect the vulnerable

The Canadian Radio-television and Telecommunications Commission (CRTC) published a report on the use of misleading or aggressive retail sales practices by Canada's large telecommunications carriers. The report identified aggressive tactics and n...

US House of Representatives investigates Ring's policy and conduct

Following the public criticism and lawsuits filed against Ring (a subsidiary of Amazon), the sub-committee on Economic and Consumer Policy in the US House of Representatives sent a letter to Amazon, inquiring about Ring's partnership with governments...

Ring adds additional security layers to its products

Following the criticism and lawsuits in the matter, Ring has introduced an additional security step to its products -a mandatory two-factor authentication to customers to prevent unauthorized users from accessing Ring accounts. This comes after the c...

90-day window to improve service quality for Six Tanzania telcos

 Tanzania's Communications Regulatory Authority (TCRA) has fined six mobile phone operators Tsh38.1 billion (about$16.4 million) for quality of telecoms services violations on their respective networks. TCRA's Director General James Kilaba repor...

French competition authority fines Google for misleading hotel ranking

The French competition authority concluded after an investigation that Google ranked hotels in its search results in a way that is particularly damaging for consumers. Hoteliers had filed several complaints alleging that the way hotels were displayed...

The European Consumer Organisation files complaint against TikTok for several breaches of law

The European Consumer Organisation (BEUC), an umbrella group for 44 independent consumer organisations from 32 countries has filed a complaint against TikTok with the European Commission for multiple breaches of EU consumer rights and failure to prot...

Consumer rights' interest groups call on Federal Trade Commission to inititiate series of initiatives

German court rules Facebook use of personal data and privacy settings illegal

Mid-January, a German regional court in Berlinruled against Facebook's default privacy settings and use of personal data. It was found that Facebook does not provide its users enough information on the personal data it collects and uses for them to r...