The following is an excerpt from the 2019 CSR report.

Remote collaboration technologies help Cisco and our clients reduce emissions from air travel and commuting. These technologies include Webex Teams, Cisco TelePresence, Cisco Webex, Cisco Unified Communications, and Cisco Jabber collaboration solutions. Beyond reducing emissions, these technologies also increase employee productivity, promote work-life balance, and help us build customer relationships.

Replacing business air travel with remote collaboration requires more than just technology. Our business processes, management practices, and culture have also had to adapt. As experience with collaborative technologies increases, within Cisco and among our customers and partners, remote interactions have gone from being the exception to standard practice. Hosting and attending Webex meetings with other employees or with customers, partners, and other stakeholders has become as common as using the telephone. We use Cisco TelePresence, Jabber, and Webex for virtual company meetings, executive operational reviews, and department all-hands meetings.

In addition, about one-third of our annual global ISO 14001 site audits are performed using Cisco remote collaboration solutions. This real- world experience guides product development and helps with the rollout of supporting management practices. Because adoption of remote collaboration technologies has matured, we are no longer tracking adoption metrics included in our previous CSR reports.

Flexibility at work

We have our employees